Privacy Policy

Last updated: October 6, 2025

Welcome to Sand Valley. This Privacy Policy explains how Sand Valley (the "App", "we", "us", or "our") collects, uses, shares, and protects information when you use our cross-platform mobile and web application.

About the App / عن التطبيق

Sand Valley is an application that showcases agricultural products such as seeds, insecticides, and fertilizers. It helps users explore product details and connect with authorized suppliers.

1. Data we collect

1.1 Information you provide
When you create an account, contact a supplier, or message support we may collect personally identifiable information such as your name, email address, phone number, shipping address, and any messages you choose to send.
1.2 Device and usage information
We automatically collect technical data about your device and usage — for example, device model, operating system, unique device identifiers, app version, IP address, and analytics data about how you interact with the App. This helps us improve the App and diagnose issues.
1.3 Location data
If you use features that require location (for example "find nearby supplier"), we may collect approximate or precise location data only with your permission. You can deny location permission at any time in your device settings.
1.4 Supplier data
Information related to suppliers (store name, contact details, location) may be displayed. This data is provided by suppliers or third-party directories and is used to help you connect with sellers.
1.5 Cookies and similar technologies
On web versions, we use cookies and similar technologies (local storage) for session management, preferences, and analytics.

2. How we use your data

  • To provide and operate the App and its features (product browsing, supplier lookup, account management).
  • To communicate with you — for support, notifications, and important updates.
  • To improve and personalize your experience by analyzing usage patterns and preferences.
  • To comply with legal obligations and prevent misuse or fraud.

3. Sharing and disclosure

We do not sell your personal information. We may share information with:

  • Authorized suppliers: to complete your requests or help you contact sellers.
  • Service providers: third parties that perform services on our behalf (hosting, analytics, email delivery). They are contractually required to protect your data.
  • Legal requests: when required by law or to protect our rights and users.

4. Security

We implement reasonable technical and organizational measures to protect data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure — if you suspect a breach, contact us immediately.

5. Data retention

We retain personal data only as long as necessary for the purposes described. If you delete your account, we will remove your personal information except where retention is required for legal or legitimate business reasons.

6. Children’s privacy

The App is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us to request deletion.

7. Your rights

You may have rights under applicable law to access, correct, delete, or restrict processing of your personal data. To exercise these rights contact us using the details below. We may require verification before responding to such requests.

8. Third-party links and services

The App may include links to third-party websites, services, or stores. We are not responsible for the privacy practices of those third parties; we encourage you to read their privacy policies before providing information.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy in the App and update the "Last updated" date above. Continued use of the App after changes indicates acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact:

Developer: Fares Mohamed
Portfolio: https://fares-portfolio.vercel.app/
GitHub: https://github.com/fares12358
Email: contact@fares.example (replace with a real address)